Visitors Information

Patients and visitors' related information

PATIENTS' RIGHTS AND RESPONSABILITIES

PATIENT’S RIGHTS

 All Rwandans, regardless of gender, sexual orientation, age, religion, cultural belief, or disability are equally entitled to receive healthservices to promote and maintain good health.

  • Right to Care;
  • Right to privacy and confidentiality;
  • Right to information;
  • Right to choice;
  • Right to dignity and respect;
  • Right to complaints;
  • Right to  refuse treatment;
  • Right to pain management;
  • Right to security and safety;
  • Right to advocacy

  • RESPONSABILITIES OF THE PATIENT

Patients who chose a hospital over another shall be respectful mutually and respect
hospital’s rules and regulations for ensuring their own safety and wellbeing.
In specific, they should:

  • Take care of your own life
  • Access and the use of the health system properly and not abuse it
  • Respect the rights of health providers and other patients
  • Provide to health providers relevant and accurate information about your health condition
  • Follow all instructions and adhere to treatment prescribed
  • Ensure that the means to pay for all services delivered